How to Pick Up Your Prize
All prizes are available to be picked up at the Capital 963 office.
2394 West Edmonton Mall
8882 - 170 Street
Capital 963 Contest Line: (780) 451-8096
Capital 963 Office Line: (780) 437-4996
Fax: (780) 438-2219
Our offices are open:
Monday - Friday from 8:30am - 4:30pm
How to claim your prize ...
*You must claim your prize in person and must provide photo ID (driver's license or birth certificate) before prizes may be released. If you want someone else to pick up your prize, they must come with a letter from you and a photocopy of your official ID (driver's license or birth certificate). The letter must name who will be picking up your prize and include their home telephone number. Please note the prize that you won and the date of winning.
*Prizes MUST be picked up within 30 days. The exception is concert tickets and winners have until the day of show to pick these up.
*Some prizes will not be awarded to winners who are under 18 years of age. In some specific cases, ie. trip winners, parents or legal guardians will be required in-person to sign a waiver form on the winner's behalf.
*All prizes are non-transferrable, non-refundable and have no cash value. There will be no substitutions. Newcap Radio is not responsible for exchanging a prize for concert/event that has been cancelled as these situations are beyond the control of Newcap Radio.